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Legal Notice

Privacy Policy

This page explains how we collect, use, share, and protect personal data at rekha kacheri edu-strategist For Marketing and PR, Dubai, UAE and how you can exercise your privacy rights.

Effective Date: [DD Month YYYY]

Language / اللغة

Arabic content is provided for convenience. This page does not claim an official legal translation. If there is any difference in interpretation, the English text will control.

1. Business Identity and Scope

This Privacy Policy applies to personal data processed by rekha kacheri edu-strategist For Marketing and PR located in Dubai, United Arab Emirates. It covers data collected through this website, enquiries, educational strategy sessions, marketing and public relations support, and related communications.

If you submit data for another person, you confirm you are authorised to do so and that they are aware of this policy. For privacy questions or rights requests, contact: hello@rekhakacheri.com .

2. Information We Collect

We collect only data that is relevant for enquiries, service delivery, and lawful business operations. Depending on your interaction, categories may include:

  • Identity and contact details (name, email, phone number, country, and preferred contact channel).
  • Professional and educational context (role, institution/business information, goals, and project scope).
  • Enquiry content and communication records (forms, emails, calls, WhatsApp messages, meeting notes).
  • Technical and usage data (IP address, browser, device type, pages viewed, timestamps, referral source).
  • Billing details needed for invoicing and accounting (payer name, billing address, transaction references).
  • Preference data (newsletter choices, language selection, and communication preferences).
  • Cookie identifiers and similar technologies as described in the cookie section.

We do not store full card details on our systems. When payment functionality is activated, card processing is handled directly by authorised payment providers/gateways.

3. Reasons We Process Your Data

We process personal data only where we have a valid business or legal basis.

Service Delivery

To respond to enquiries, schedule consultations, deliver education strategy or PR services, and maintain service records.

Contract & Billing

To issue invoices, confirm payments, maintain accounting files, and manage contractual obligations.

Security & Integrity

To verify requests, detect misuse, protect systems, and support fraud-prevention controls.

Website Improvement

To understand usage trends, improve content relevance, and optimize performance using permitted analytics.

Communications

To send updates related to requested services and, only where consent is given, optional marketing communication.

Legal Compliance

To meet legal, tax, accounting, and regulatory requirements applicable to our operations.

5. Sharing, Service Providers, and International Processing

We share data only where needed to provide services, run operations, or comply with law. We do not sell or rent personal data.

Core Processors

  • MindGrid Global SaaS (CRM/workflow support where enabled).
  • Secure hosting and infrastructure providers.
  • Email and communication service providers.

Communications and Payments

  • WhatsApp/Meta channels when you contact us there.
  • Authorised payment gateways/providers after payment functionality is activated.
  • Banks or financial intermediaries as required for transaction settlement.

Professional and Legal

  • Advisers, auditors, and professional consultants under confidentiality controls.
  • Authorities, regulators, or courts where disclosure is legally required.

International Safeguards

Data may be processed in jurisdictions outside your own, including outside the UAE, where service partners operate. We apply reasonable safeguards such as contractual commitments, role-based access controls, and data minimisation practices to protect transferred data.

6. Data Retention

  • Enquiry records with no active engagement may be retained for up to 24 months and then deleted or anonymised where practical.
  • Active client records are retained during service delivery and for a reasonable period afterwards to support follow-up, documentation, and dispute handling.
  • Financial and accounting records are retained for the period required by applicable legal, tax, and accounting obligations.
  • Backup copies may persist for controlled backup cycles before secure overwrite or deletion.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect personal data, including access controls, secure communication channels where available, and process restrictions for authorised personnel.

No method of internet transmission or electronic storage is completely secure. Therefore, while we take practical measures, we cannot guarantee absolute security.

8. Your Privacy Rights

Subject to applicable law, you may request to:

  1. Access a copy of personal data we hold about you.
  2. Correct inaccurate or incomplete information.
  3. Request deletion where retention is no longer justified.
  4. Request restriction or object to certain processing.
  5. Withdraw consent for optional processing at any time.
  6. Request information on data-sharing categories.
  7. Request a copy transfer in a commonly used format where feasible.
  8. Submit concerns by contacting hello@rekhakacheri.com .

9. Cookies and Tracking Choices

We use cookies and similar tools to run the site and improve experience. By default, non-essential categories are disabled unless you choose otherwise.

Essential Cookies

Required for core functionality, security, navigation, and storing your consent preference.

Analytics Cookies

Help us understand aggregate usage patterns and improve performance and content quality.

Marketing Cookies

Used only with consent to measure campaign effectiveness and personalise relevant communication.

11. Changes to this Policy and Contact

We may update this Privacy Policy to reflect service updates, legal requirements, or operational changes. When updated, the Effective Date shown on this page will be revised.

For privacy questions, data requests, or consent withdrawal, please contact:

  • Business: rekha kacheri edu-strategist For Marketing and PR
  • Location: Dubai, United Arab Emirates
  • Privacy Contact: hello@rekhakacheri.com